11600 Privacy Policy — Protecting Your Personal Information
11600 takes the privacy of every user in Malaysia seriously. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
Effective: 1 January 2026 | Current version
What Information Do We Collect?
When you register and use the 11600 platform, we may collect various types of information to ensure our services function properly and securely. The information collected includes:
- Account information: Full name, email address, phone number, date of birth, and password chosen at registration.
- Payment information: Transaction details in Malaysian Ringgit (RM / MYR), including deposit and withdrawal methods such as local bank transfers and e-wallets used. We do not store credit card numbers directly.
- Device and browser information: Device type, operating system, IP address, web browser type, and application version used to access the platform.
- Usage data: Records of activity on the platform, including pages visited, session duration, bets placed, and any interactions with platform features.
- Cookies and tracking: We use session cookies and preference cookies to improve the user experience. See the cookies section below for more details.
All information is collected only when you provide it voluntarily, or when it is automatically generated through your use of the platform.
How Is Your Information Used?
Information collected by 11600 is used solely for legitimate purposes directly related to the operation of the platform. The primary uses include:
- Processing account registration and verifying user identity.
- Processing deposits and withdrawals in MYR accurately and securely.
- Providing customer support and resolving any enquiries or complaints.
- Sending important notifications relating to your account, transactions, or platform policy updates.
- Detecting and preventing fraudulent activity, money laundering, or security threats.
- Complying with applicable laws and regulatory requirements.
We will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 11600 platform uses cookies — small text files stored on your device — to enhance your browsing experience and security. We use several types of cookies:
- Session cookies: Used to maintain your login status during an active session and automatically deleted when the browser is closed.
- Preference cookies: Saving your language and display preferences to deliver a more personalised experience.
- Security cookies: Helping detect suspicious access attempts and protecting your account from external threats.
You can manage and delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the full functionality of the 11600 platform.
We do not use third-party cookies for targeted advertising or sell your data to advertisers.
Data Storage, Security & Information Sharing
The security of your personal data is 11600's top priority. We employ multiple layers of technical and organisational safeguards to keep your information protected at all times:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Passwords are stored in hashed form and cannot be read directly.
- Access to user information is restricted to authorised personnel only.
- Continuous monitoring systems to detect and respond to any security threats.
Regarding the sharing of information with third parties, 11600 does not sell or rent your personal information to any external parties. However, we may share necessary information with:
- Trusted payment processors to handle MYR transactions securely.
- Regulatory authorities or law enforcement agencies when required by law.
Your information will be retained for as long as your account is active or as required to meet legal obligations. Once no longer needed, data will be securely deleted.
Your Rights as a User
As an 11600 platform user, you have full rights over your personal information. These rights include:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: If any information we hold is inaccurate or incomplete, you have the right to request that we update it promptly.
- Right to erasure: You may request that we delete your personal information, subject to any legal obligations that may require us to retain certain records.
- Right to object: You have the right to object to the processing of your information for specific purposes, including marketing communications.
To exercise any of the above rights, or if you have any questions regarding 11600's privacy policy, please reach out to our support team:
- Email: [email protected]
- Section FAQ for general guidance on accounts and privacy.
Changes to This Privacy Policy
11600 reserves the right to update or amend this privacy policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to users via in-platform notifications or to their registered email address.
The latest version of this policy is always available on this page. The "Effective" date at the top of the page indicates when this policy was last updated. Continued use of the 11600 platform following any amendments constitutes acceptance of the updated policy.
If you disagree with any changes to this privacy policy, please discontinue use of the platform and contact us to close your account. This policy was last updated on 1 January 2026.